Sport AI Open - Frequently Asked Questions (FAQ)

 

1. What is SportAI Open?

SportAI Open is a web app that gives instant AI-powered analysis for tennis, padel, and pickleball. You can upload any video or capture footage directly from the web app, and SportAI will provide technique insights, training tips and personalized recommendations.


 

2. Who is the Open Beta for?

The Open Beta is for players, coaches and the entire industry - anyone who wants to improve their game and be part of the journey in developing this groundbreaking technology.

It’s ideal for people who are excited to try early features, understand that SportAI Open is still under active development, and are willing to share feedback that helps shape the future of AI-powered sports analysis.

You need to create a user account to access the SportAI beta. Sign in using your Google, Apple or any other email account.


 

3. How do I upload or capture a video?

Start directly from the web app — no special link needed.

You can either:

 - Upload a video from your phone, camera, or computer


 - Record directly in the web app with your mobile device

Both methods work immediately with SportAI’s analysis.


 

4. What kinds of videos work best?

SportAI can analyze any type of video, but the ideal setup depends on what insights you want:

For technique analysis (best results):

  • Use short clips of a single stroke or swing

  • Film from the side (e.g. along the baseline showing the full body and ball)

  • Keep the camera still (tripod, fence mount, or steady hand)
  • You can also upload existing videos

These angles help SportAI evaluate mechanics, footwork, and body positions with the highest accuracy.

For tactical and match analysis (not included in the Beta version):

  • Upload longer videos up to 10 minutes

  • Capture the entire court

  • Use a “broadcast view” from the back of the court, looking down toward the opposite baseline

  • Keep the camera still

This angle provides SportAI the clearest view of all players, rally patterns, court positioning, and match flow.


 

5. Which sports are supported?

  • Tennis

  • Padel

  • Pickleball


 

6. What analysis will I receive?

SportAI Open provides:

  •  Technique insights (stroke mechanics, footwork, body positioning
  • Training plans

  • Tactical analysis (shot tendencies, rally patterns, court positioning) - Not included in Beta version

  • Game stats (rally length, shot distribution, winners/errors) - Not included in Beta version

  • Recommendations on what to practice next

More insights will be added throughout the Beta.


 

7. Is there a limit to how many videos I can analyze?

During Open Beta, you can analyze unlimited videos.
If traffic becomes high, we may temporarily manage processing to ensure stability.


 

8. Is everything perfect yet?

Not yet — this is a SportAI Open Beta!
You may see inaccuracies or features evolving each week.
Your feedback helps us improve rapidly.


 

9. How do I give feedback?

Please submit all feedback through the 👍 👎 in-app feedback feature.
This ensures it reaches the product team directly and is logged correctly.

You will also receive surveys to provide additional feedback.


 

10. Can coaches use SportAI Open during the Beta?

Yes. Coaches are encouraged to analyze player footage, test workflows, and tell us what would make SportAI an invaluable coaching companion. The SportAI Open Studio has more coaching features.


 

11. Will my videos and data remain private?

Yes. Videos and analysis results are private and secure. We will use them to train our models, but will not publish them. We never share your content unless you choose to.


 

12. Is SportAI Open free?

Yes — SportAI Open is free during the Beta.

After the Beta, subscription levels will be introduced for expanded features, but a basic level of analysis will remain free.


 

13. What happens after the Beta?

Your account and videos stay available. You’ll continue to receive free analysis along with optional paid tiers when they roll out.


 

14. Can businesses subscribe to add this functionality to their offerings?

Yes. SportAI offers enterprise packages for businesses wanting to integrate our technology into their products or services.

📩 Contact us at contact@sportai.com for more details.


 

15. Who do I contact if I need help?

Use the in-app feedback tool to submit feedback or report errors.
Enterprise customers can contact us at https://sportai.com/contact

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